Privacy Policy
Last Updated: April 20, 2026
Shadesmiths (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and communications, including SMS/text messaging.
By using our website (www.shadesmiths.com) or engaging with our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of information:
1. Personal Information
Name
Phone number
Email address
Mailing address
Any information you voluntarily provide through forms, consultations, or communications
2. Billing and Payment Information
Payment details necessary to process transactions
Billing address
(Payment processing is handled securely through third-party providers.)
3. Usage and Technical Data
IP address
Browser type
Device information
Website interaction data
How We Use Your Information
We use your information to:
Provide and deliver products and services
Communicate with you regarding appointments, quotes, and service updates
Send invoices, receipts, and transactional messages
Improve our website, services, and customer experience
Comply with legal and regulatory obligations
SMS/Text Messaging Policy
By providing your phone number, you consent to receive SMS/text messages from Shadesmiths related to:
Appointment scheduling and reminders
Project updates
Customer service communications
Occasional promotional messages (if applicable)
Key SMS Disclosures:
Message frequency may vary based on your interaction with us
Message and data rates may apply depending on your carrier
You can opt out at any time by replying STOP to any message
For assistance, reply HELP or contact us at support@shadesmiths.com
Important:
SMS consent is not shared with third parties or affiliates for marketing purposes
How We Share Information
We do not sell your personal information.
We may share your information only in the following circumstances:
With service providers (e.g., payment processors, CRM systems) necessary to operate our business
When required by law or legal process
To protect our rights, safety, or property
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve functionality and user experience
Analyze website traffic
You can control cookie preferences through your browser settings.
Your Rights and Choices
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your information (where applicable)
Opt out of marketing communications at any time
To exercise these rights, contact us at support@shadesmiths.com.
Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected by the “Last Updated” date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Email: support@shadesmiths.com
Acknowledgment
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.